Mini plan
$1.150
- Up to 100 users
- 5 support tickets per year
- 1 system
- Contracting legal entity only
- Extended features available
Annual Technical Support Services Pricing
Note: Prices are for one year of service. Unused tickets will expire after one year.
Light plan
$1.790
- Up to 120 users
- 10 support tickets per year
- 1 system
- Contracting legal entity only
- Extended features available
Standard plan
$4.790
- Unlimited users
- 30 support tickets per year
- 2 systems
- Contracting legal entity only
- Extended features available
Premium plan
$7.660
- Unlimited users
- 60 support tickets per year
- 3 systems
- Unrestricted use
- Extended features available
Need help choosing a plan?
Contact our team to get a custom quote that matches your exact needs.
FAQs
If the answer to your question is not on this page, please contact our Sales Expert
Each support plan is valid for one year from the date of registration. Unused tickets will expire after the one-year period and cannot be carried over unless you renew or purchase a new plan.
If you use all your tickets before the subscription period ends, you will need to purchase additional tickets to continue using the service.
Yes, you can purchase additional tickets or add more users. Please contact our sales team for further details.
Yes, we have a Pleasanter User Community on Facebook, named [プリザンターユーザーグループPUG]. Please note that this is a Japanese-speaking community and responses to English questions may be limited.
We accept payments via Credit Card or Debit Card.
The first response time depends on the plan you choose: Mini Plan: Within 3 business days Light Plan: Within 2 business days Standard and Premium Plans: Within 1 business day